Politique de remboursement

Would you like to return a product or an entire order?

You have a right of withdrawal with a period of 14 (fourteen) business days from the date of delivery of your order.

To exercise this right, the product must be in its original packaging and must not have been opened or used.

Return shipping costs are at your expense, unless the item was sent in error by us or the item arrived damaged.

Once we receive the returned product and after verification, we will issue a refund using the original payment method used for the order.


How to exercise your right of withdrawal

Please submit your request via the contact form, including the following information:

  • Your first and last name

  • Order number

  • Purchase date

  • The product you wish to return

  • A comment stating that you wish to return the product and/or the entire order under your right of withdrawal

We will process your request as quickly as possible.